Some customers have complained that after applying online their credit card was charged $1.50 and they were wondering why. Obviously, that is not the charge for their first monthly premium, so what is going on here? Why the $1.50 charge on the credit card?

This is called a pre-note. It is a trial run where Kaiser Permanente charges a small amount, in this case one dollar and fifty cents, to the credit card to make sure that charges will go through on this card. It’s to make sure that the path works.

This money will be credited back to your card. Then, if your application is approved, your card will receive a charge for your first month’s premium. In the case of those who apply in the middle of the month, their first charge will be for a month and a half.

Not all cards receive this pre-note charge. Only certain cards that offer the system less certainty of working receive this charge.

Posted: January 21st, 2010 under Kaiser Permanente.
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