There has been a recent update regarding the number of browsers that can be used when applying online with the KPAOL platform. As of Monday, August 24th, the Kaiser Permanente Apply Online System increased the number of acceptable browsers for MAC users. Before this date, many customers who tried to apply using Safari had difficulties completing their online application.

Currently the following browsers are supported by KP Apply Online:

Windows XP or later
-Internet Explorer 6.0 or later
-Mozilla Firefox 3.0 or later
-Safari 3.0 or later
MAC
-Mozilla Firefox 3.0 or later
-Safari 3.0 or later

This is good news for customers, brokers and for Kaiser Permanente. The Apple/Macintosh computers and the Safari web browser have maintained some popularity throughout the United States. This may be due in part to several factors. Apple computers continue to be popular due to the fact that they have less problems with viruses and they are easier to network. Also, those in the graphic design industry tend to favor Macintosh. The iPhone currently only comes with the Safari browser. Firefox has gained popularity amongst MAC users, but Safari is still widely used.

Kaiser Permanente is aware that having more acceptable browsers will allow more customers to apply online without hitting difficulties. When customers apply online, this makes the underwriting process for these individual health insurance applications go more quickly and smoothly.