How do I pay if I apply online?
You may use your credit/debit card or receive a monthly invoice to pay your health insurance premium. At the end of the online application, there is a section (a popup window) where you can enter your credit card information. If you enter your credit card here, once your application is approved, your card will be charged.
What if I don’t want to use my credit card?
Currently, you can just leave the credit card fields blank. Close the popup window and continue your application. Then, once your application is approved, you will be billed by monthly invoice. Your bill will come each month around the 11th of the month.
What if my credit card gets charged and I need it to be refunded?
Once, your application is approved, your credit card will be charged. However, you have 30 days from your effective date to change plans or cancel coverage. Credit card transactions that need to be refunded within 30 days of the original transaction date will be processed as a credit transaction back to the member’s credit card account. After 30 days, the refund will be processed via the normal paper check refund process through KP Accounts Payable.
Posted: December 29th, 2008 under California Individual.
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